After signing in to our account on Norton’s website, we were brought to a page that said to create a vault. We downloaded the extension for Chrome within a few seconds and were brought to another web page, where we entered our email address.
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Now, part of our antivirus subscription was also a password manager, but when we clicked “Set Up” on the Norton app, we were brought back to the Norton website and told to install a separate browser extension or mobile app. So what exactly is Norton scanning for, anyway? Well, the firewall is looking for any threats to our network, while the rest is scanning for suspicious behavior, which includes any signals of:Īs opposed to signature-based detection, which can only find known examples of malware, behavior-based detection is more preventative, spotting malware even if it’s not in a database.
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In contrast, Quick Scan only included the areas of our computer where malware was likely to hide, but for the full enchilada, we went with the Full Scan, using the timer on our iPhone to see how long it took (over an hour, much to our dismay). When we clicked on this, Norton opened another window that gave us two other scan options, Full Scan, which is for all of the files and folders on our computer, and File Scan, which was for specific files. This section contained the meat of the antivirus software, a Quick Scan. But, once we signed in, all of those annoying messages went away. It turned out that we had to sign in to our account in order to activate the subscription oddly, the login didn’t appear first when we opened the app.
But before we clicked on anything, we noticed that Norton said we were in a trial for 30 days since we already bought the subscription, we found this odd.
In fact, we even had to restart our computer to use the app, which was a bit annoying.īut once we were in the app, things were pretty straightforward, with only two sections to choose from, initially. The installer download was pretty quick, but the installation process for the actual app took a bit longer than we expected. Once we logged in, our payment information was still saved from our last purchase, so we just had to download the installer on our Macbook Pro, after we deleted a few other antivirus apps that were getting in its way. Once we decided that we wanted to test out Antivirus Plus, Norton had us log into our existing account, which we had after testing out Norton Secure VPN.